Evaluation Criteria
Customer Reviews
Opinions are certified Customer Alliance
The heating in the room didn't really work. A bit too cold!
Very satisfactory and highly recommended
Relaxed and comfortably luxurious
This was my second visit and I will certainly back again. I loved everything!
A relaxing holiday in a luxury hotel with a 5 star ambience in a perfect location
Super. Would like to staty more.
It was our second time at the hotel, we enjoyed our 3 night stay a lot. It is a very peaceful place and I love the garden.
Very nice stay. Merci.
Room very comfortable, service excellent, grounds and location amazing.
Beautiful and amazing!!! Loved everything about it. Hope to return.
Benvengudo was a wonderful experience. The rooms are first rate and great for a family. The pool and restaurant were beautiful and quaint. The location in the town of Les Baux is unlike any other.
Brilliant although getting into the swimming pool was difficult without something to hold on to.
Disappointing service for a R&C. We were 2 and couldnt get a table for dinner? We had to drive 40km to have it
Amazing food and service
Great hotel for a weekend stay! To notch staff! Absolutely love the garden and landscape
Beautiful place, a leck of dynamic, a bit sleepy. I was missing the eye for details.
Excelent. Only thing to consider is give an option of some food out of meals. We only could be offered with charcuterie
Fantastic! Always such a wonderful stay in the most beautiful place.
Good quality, good service but not very tasty ...
Not good for all above reasons
Our experience was fantastic. Unforgetable. Thank you from the bottom of our hearts...
A good experience at Benvengudo. A generous check out time which was useful as we had a later flight.
Wonderful place with a great staff. Hope to be back in Autumn speaking better French.
very cosy, clean, country style hotel with excellent dining experience.
It was fine and wed come back
Dear Sir,First of all, we would like to thank you for taking the time to share with us your dissatisfaction and your impressions, which are essential to the daily questioning that our profession involves.Regarding the turndown service, when you called the front desk at 7:00 p.m. to have us do turndown service, we told you we didn't do turndown service, but offered to change the towels. You agreed. So we changed: towels, bathrobes, and also emptied the trash and reupholstered the bed. Please note that we are a 4 star hotel, and turndown service is neither usual, neither mandatory for this classification in France.Regarding the massage, you wanted to cancel this 1h30 massage in the morning for the afternoon. We still called our massage partner but no free cancellation was possible at this time; normally it's 48 hours in advance.Best regards,The Benvengudo hotel management
1 of our nicest stays in provence
One of the best hotels we have stayed
We have been before and will go back again. The setting is bliss. The pool is delightful. Enjoying a lovely local bottle of white or rose as the sun is setting and your children are playing boules is magic.
We enjoyed our stay for the most part Staff very pleasant. Bed a bit uncomfortable. And shower did not enjoy
I had a very special experience at Benvengudo. Set at the foot of Les Alpilles mountain, the place is set in the heart of Provence, near olive plantations, vineyards and medieval traditional towns. The hotel kindly dropped off a bike, to explore the surrounding areas.
We had a wonderful stay at Benvengudo and hope to one day visit again.
We had an amazing stay! And thank you for the lovely birthday note and special sweets. It was such a warm welcome throughout. We wished we could have stayed longer. We will definitely come back. Thank you again for making our stay so memorable.
Very nice stay and atmosphere in hotel - thank you!. Noise from road not great though.
Fantastic place with good service
It was a perfect stay. Really!
We love this place. From arrival to departure we felt able to relax and enjoy the garden, and the pool, and the surroundings. We have stayed here several times after visiting Les Carrières. We are hoping to come again next year
We very much enjoyed our stay. The staff was very friendly and helpful.
Loved the position, just wish the lavender was in bloom. Having a stove and kitchen was wonderful because when travelling for six weeks, hotel food becomes rich, so nice to have a simple salad, omelet etc.
Overall we had an outstanding experience and liked the stay very much. Hope to come back soon again
We love coming to your hotel, we recomend the hotel to all our friends. Now every one goes there. The rooms need to be better, beds small and showers missing the comfort. We will always come back. Thank you
nice place and nice people strongly suggested
Really enjoyable stay, would love to return one day. Hope you can hang on to your chief chef!
All very enjoyable and we were particularly grateful to have breakfast provided at an earlier hour than was usual as we had a very long journey ahead of us. Our only regret was the cold weather, but that was out of anyone's control.We hope to stay again next year.
Absolutely loved the property and grounds. Everyone was extremely friendly and helpful. Dining was amazing - food and wine! Rooms were lovely - modern and charming, and really enjoyed the outdoor space. Beautiful and can’t wait to return.
A lovely hotel in a lovely environment
Very good. Beautifull place.
We much enjoyed our short stay ...
The staff was very supportive.
very pleasant hotel in a nice garden
We had wonderful days in your hotel and we met lovely people!! Unfortunately just the restaurant service often needed too long for different things (breakfast & lunch) or forgot orders completely.