Evaluation Criteria
Customer Reviews
Opinions are certified CUSTOMER ALLIANCE
We had wonderful days in your hotel and we met lovely people!! Unfortunately just the restaurant service often needed too long for different things (breakfast & lunch) or forgot orders completely.
Very friendly staff, wonderful ambiance, clean and very nice room, fantastic restaurant, pleasant pool area, service at the pool bar sometimes not reachable. All together: A great stay!
Lovely. I would have appreciated a mention for dining second night. A reminder to reserve as we were turned away.
A calm,luxury stay where you feel at home!
Very nice hotel in a beautiful landscape of Provence.
My only complaint is with your wait staff. They are terribly trained. It made our breakfast especially displeasing.
Wonderful place with perfect service. The price is a bit high, but the quality is good.
I would insist my friends travelling to this area stay at Hotel Benvengudo. There are many options in the area and this beat them all!
The place is beautiful, very well located. People very nice. I would recommend. It's a special place to rest after the visit the beautifull places around it.
Excellent. We enjoyed it very much. Would come back.
Satisfactory and enjoyable - we would certainly return, although would perhaps be hesitant to book dinner in the restaurant again.
We had a wonderful stay, and found the staff very friendly, and helpful. Great surroundings and garden, really felt at home. Super food. ,
A real excellent place in all disciplines. Personal touch in Verbindung y detail and very well managed by the owners.
Perfect stay in Provence
We had a lovely time and the service was exceptional. Service was truly amazing!!
Dear guest,It is with a great pleasure that we read your positive rewiew. Thank you for taking the time to give us your feedback and for your compliments.The entire team is looking forward to welcome you back.Warmest regards from sunny Provence,General Manager - Benvengudo
It delighted our friends who we were treating for their 50th wedding anniversary. We all enjoyed it very much and hope that we might return in the future.I am sorry that this revue is rather late. As we were away from home until recently, it was not possible to complete it earlier.
Dear Madam Drew,It is with a great pleasure that we read your review and discovered how much you enjoyed your stay at Benvengudo, Baux de Provence. Thank you for taking the time to give us your feedback and for your compliments.The entire team is looking forward to welcome you back very soon.Warmest regards from Provence,General Manager - Benvengudo
Also this year our stay in the Provence was very good. We was in Benvengudo now at the second time - last and this year. The hotel, the restaurant and the service are excellent. Very thanks.
Dear guest,Thank you for your positive comments. We hope to see you next year !Best regards.
great experience....& will probably return next June. Talking you up to all our neighbors & friends.....but, have already sent you one couple this past May----John & Lin Emm
Dear Chris,We were happy to meet you and to have customers from Sausalito. Please say hello to your friends John and Lin.Best regards
It was Great! Very Nice Hotel and excellence Restaurant with international staff!
Unfortunately I must admit that the sevice in this hotel is far lower than you might expect for the price they charge you for the stay. The staff is very unfriendly and lasy. It take ages to get what you what to your room or if you are at the poolside. Must I say that you have to ask at least twice... The room itself is quit nice, but again - price does not match the quality!
So lovely. What a wonderful staff and gorgeous hotel.
Great getaway, would go back
This was our first visit to this hotel and Provence. We loved everything about the hotel, the peaceful location, beautiful gardens, high standard of rooms, friendly service, quality/choice of food in restaurant.............Our only regret was that we only stayed for one night, so hope to return.
It was not how I remembered it.
Very happy with the quality and hospitality of all the staff and facilities. Would definitely recommend strongly.
Wonderful hotel and room but we found the breakfasts overpriced and not a lot of choice with poor,slow service. We wanted ice for our drinks 2 nights running ,to be told there was none available.
Pardon, en anglais. Our stay with you was very good, the food (half board package) was excellent, enhanced by the service of the staff.
Excellent stay. Very nice rooms.
We enjoyed our stay and found everyone pleasant and helpful.
Absolutely lovely and wonderful experience. The hotel is breathtakingly beautiful in terms of the home itself, the setting and property, the pool- just what you imagine Provence to be. The hosts couldn't have been more helpful- going out of their way to give us directions and ideas of what to do. I only wish we could have stayed longer!! we will certainly be back!
Beautiful hotel and grounds in fabulous setting of Les-Baux-de-Provence
Wonderful place to stay.
Very good and nice personnel. What was very dissappointing was the facts that many people walked in front of our room to make the "business" of their dogs on the green
Very pleasant hotel good for touring Provence
Like being invited into a country estate where the cares of the outside world melt away at the front gate.Thanks to all who work so hard to make it happen.
Lovely helpful staff couldn't do enough ... alas restaurant was closed when we stayed which was a shame . Given directions to a local restaurant in Mausanne which turned out to be pretty good . we were also recommended to visit the local " light show " in Baux which was uncroyable!!
Very relaxing in a beautiful room with all the lastest in modern convenience, including the dual opertion windows and terrace door which opened onto the extensive garden. Breakfast by the pool was lovely. The staff was friendly and helpful. The location was within walking distance to the historic site, Les Baux and conveniently located to get to both Arles and St. Remy by car.
Quite lovely, and we would consider returning.
excellent at all !!! we hope to stay next yaer in benvengudo!!! Thank you! MERCI
Excellent service, food and ambiance. The restricted choice for the suggested menu prevented us from dining in the restaurant on more occasions during our stay.
Nice hotel in a good location Excellent service
very good and y will recomended
Beautiful place , we loved every detail. Thank you.
I had the most wonderful experience at Benvengudo, what an incredible hotel with such brilliant staff. I head up partnerships for Soho House & Co. and deal a lot with hotels. I will be recommending the venue to many colleagues and friends. The staff and service was some of the best I have ever experienced. I hope to return next Spring. Best regards Kathleen
Very good and pleasant stay. Good food and service
Wonderful, we had the half board package and the food was beautifully prepared and served. Only minor criticism was it would have been nice to open the window withsn insect screen and the bed although comfortable was a modern foam type and we found it a little too warm.
Excellent! We came for the second time and it was wonderful again. We shall come back next year!
We had a wonderful stay with you! Your property is spotless,well manicured and so beautiful. We had a lovely dinner at your restaurant upon arrival that was delicious and well composed. We will always remember our stay fondly and we will return in the future! Thank you to the staff for taking such care of us during our stay!
Excellent and according to expectatioms
A very pleasant experience indeed . Everything was just right .